Approved Builders Somerset: Fear of doorstep crime strikes a chill into the heart of every consumer. It’s the stuff of nightmares. A trader comes to your door ostensibly to install double glazing, make your new curtains, fix your plumbing or wiring, replace your fascias or repair your aging driveway. They look nice, they sound plausible, and you decide to take a chance. You hand over the cash for materials, and that’s the last you see of your trader.
So how can you protect yourself and make sure that you don’t become another statistic, another customer duped by ruthless rogue traders who give business a bad name?
One of the ways of availing of some basic protection is to check the trader out before you hand over your cash. No matter how plausible, no matter how sweet, no matter how pushy they are, just hold your ground and say ‘not yet’.
Then check them out to see if they are registered on the Approved Trader Directory. If they are, then you’ll know that their bona fides have been checked out by us, and they are a legitimate company, with a reasonable financial profile, certification and insurance, and verified business and domestic address. It’s simple to check: just visit our website or call our Freephone number 0800 888 6667.
If they’re not included in the Directory, then ask them to register before you employ them. It will only cost them £29.99 for membership and it affords you a first, significant level of consumer protection. At least you will know that this particular trader checks out.