Approved Plumbers Bromsgrove: A consumer is a person who purchases goods and services so in that sense, we are all consumers. We buy goods in the supermarket or local store and those purchases are covered by consumer laws and regulations. We buy services too and those services are numerous: gardeners, plumbers, painters, central heating technicians, electricians, roofers, accountants, beauticians, doctors – these are all suppliers of services. At some time in our lives we will need to call in some of these businesses or traders to supply services that we can’t provide ourselves. But how do we know that the trader is qualified to do the job? Even if that person shows us certificates or other credentials, how can we trust that they are the real thing, and not a false document run off a home printer?
One way of satisfying yourself that the trader of your choice is legitimate is to find them in the Approved Trader Directory.
This Directory of traders and businesses is a unique listing of screened and verified traders. To get a listing in the Approved Trader Directory a trader must satisfy simple but basic requirements.
They must have a verified identity. We satisfy ourselves that the trader’s true identity is the same as the identity on the credentials shown to consumers. We examine photo ID, the voters roll and recent utility bills pertaining to the business or home of the trader.
The trader must be credit worthy. We screen for bankruptcy, both business and personal and we also look for a reference from the traders accountant.
Finally we check for licenses, insurance, certification and membership of the appropriate trader association or professional body.
These simple checks won’t guarantee the quality of the work your trader will do – we’re not in the business of monitoring the work of traders. What our checks will do is basically reassure you that the trader presenting him or herself at your door, is the person they claim to be – a bona fide trader, with a bona identity and address.
How can you know if your trader is on our books? Call us at 0800 888 6667 or go online. It’s as easy as ABC!