Terms and Conditions

Consumer Terms and Conditions of use of the Approved Trader Directory  

By applying to register with the Approved Trader Directory you are consenting to these Terms and Conditions and you should read these Terms and Conditions carefully before submitting your application as they will be binding upon you.

1. Definitions

1.1. “The Application” shall mean the Application made by You for the Approved Trader Directory which you submit online to Us.

1.2. “The Contact Telephone” shall mean the mobile or landline telephone of which you have provided the number to Us in the Application.

1.3. “The Information” shall mean such information, photographic or other imagery, audio or voice recordings, or documents as is provided by You to Us as requested or required in the Application or otherwise by Us.

1.4. “Approved Trader Directory” means the system devised by Us to assist You in verifying a Trader or Business identity.

1.5. “Loss” means losses, costs, damages, injuries, accidents or claims (whether direct or indirect) suffered by You in connection with Your Application and/or the use by You or on Your behalf of Approved Trader Directory.

1.6. “Misconduct” includes failure to comply with these Terms and Conditions, attempting to obtain membership with the Approved Trader Directory by submission of false or fraudulent information, misusing the Approved Trader Directory and misconduct in dealing with Our Staff or Traders or members of the public.

1.7. “Sponsors and Traders” shall mean such commercial organisations or individuals whom We in Our discretion permit to use the Approved Trader Directory system or Our facility for Voice Broadcast Alerts.

1.8. “We/Us” shall mean Approved Trader Directory  with company No: 08982455 Registered Office 162 – 164 High Street, Digbeth, Birmingham, B12 0LD

1.9. “You” shall mean the person who has made the Application for Approved Trader Directory and therefore has accepted these Terms and Conditions accordingly.

2. Our Services

2.1. The Approved Trader Directory is an accessible directory of Traders who have taken up Membership of the Approved Trader Directory in accordance with our Terms and Conditions. 

2.2. The Terms and Conditions between ourselves and Traders can be viewed here. 

2.3. Except as provided for in our Terms and Conditions, we are not responsible for undertaking additional checks as to Traders. 

2.4. We do not make any warranty or guarantee as to the quality, timing, integrity, responsibility, legality or any other aspect of the materials or services offered or delivered by any Trader which is a Member of the Directory.

3. Complaints

3.1. In the event that you have a complaint or claim in respect of work undertaken, or services or products provided by a Trader which is a Member of the Directory, you should take up that complaint or claim directly with the Trader rather than ourselves.

3.2. We do not register or process complaints or claims against Traders who are Members of the Directory.

4. The Application

4.1. By submitting the Application to Us, You are deemed to accept these Terms and Conditions.

4.2. By submitting the Application to Us, You undertake to Us and assume contractual liability to Us for the accuracy of the Information contained in the Application and any Information supplied by You before You make the Application or subsequently.

4.3. The fact that You have submitted an Application to Us does not bind Us to accept Your Application or to enter into any Contractual Obligations with You until We have confirmed to You, by sending an email to the email address provided in Your Application, that We have accepted Your Application, whereupon a contractual relationship incorporating these Terms and Conditions shall be formed.

4.4. By submitting the Application You have consented to receive Voice Broadcast Alerts to the Contact Telephone, this helps to keep the service FREE.

4.5. By submitting the Application to Us, You agree to confirm the mobile telephone number on Your account and to note the following;

• The Approved Trader Directory requires an active telephone number to create an account.

• To verify your telephone number and before you can log into your account, you agree to receive a 6-digit verification code via text message which needs to be inputted into the website.

• The text message is sent from a U.K. number.

• If you are an international user your service provider may charge you an international SMS fee.

• You may also have to enable international text messaging with your provider.

• You may also need to ask your network provider if they automatically default their numbers to an international DNC (do not call) list, if they do, you should ask for your number to be removed from the list, otherwise the verification code will not be sent;

5.  Protection of Data

5.1. We are registered as a Data Processor ZA060041 under the Data Protection Act 1998.

5.2. The Data which is processed by Us in connection with an Application includes:

• Personal Data supplied by the Applicant, such as name, signature, date of birth, home address and other contact details.

5.3. The purpose for which Data may be processed by Us include:

• Validating your personal details including your mobile or landline telephone number;

• Accounting and audit, safety and security, fraud prevention and investigation, systems testing, development and maintenance;

• Customer relations, service recovery and assisting Us in future details with You;

• Marketing and market research analysis;

• Communicating to You information about Approved Trader Directory or any other products;

• Conducting market research; and

• Any other purpose which is obvious or is communicated to You.

5.4. If You wish to have Your Data removed permanently from Our records please email info@approved.id whereupon We will terminate Your Membership of Approved Trader Directory and will take all reasonable steps as soon as practicable to remove Your Information from Our records.

6. Fees for Membership

6.1. There is no charge to use our service. In accordance with clause 4.4 above, by submitting the Application You have consented to receive Voice Broadcast Alerts to the Contact Telephone, this helps to keep the service FREE.

7. Voice Broadcasts

7.1. We shall send to the Contact Telephone regular Voice Broadcast Alerts. Voice Broadcasts will come from +448008886667

7.2. We shall attempt to meet a broad range of requirements of the type of product or deals about which You may wish to hear.

7.3. We shall only provide Voice Broadcast Alerts to You from our Sponsors & Traders and they will be handled, controlled and broadcast by US only.

7.4. We shall not charge You for Our service.

7.5 When receiving a Voice Broadcast You can opt out at anytime by calling +448008886667 or by pressing 9 on your telephone keypad. Your number will then be added to our Do Not Call list and You acknowledge that opting out of receiving voice broadcast messages may impact your use of the Services.

8. Your Consent

8.1. By submitting the Application You have consented to receive Voice Broadcast Alerts to the Contact Telephone.

8.2. By designating the Contact Telephone You have consented to that phone being available to receive Voice Broadcast Alerts and that the Contact Telephone is in Your possession and use.

8.3. By submitting the Application You have consented to receiving such Voice Broadcast Alerts as We in Our discretion shall consider to be appropriate, except that at no time will any threatening or offensive material be included in any Voice Broadcast Alert.

9. No Warranties

9.1. It is not part of Our service to insure and We do not make any warranty as to the value, quality or suitability of any product or service which may be mentioned or alluded to in any Voice Broadcast Alert.

9.2. We do not make any warranty as to the skill or integrity of any person or organisation from or in respect of whom or which a Voice Broadcast Alert is sent to You.

9.3. In the event that You have any complaint as to a service or product You should take that complaint up with the person or organisation with whom You have dealt rather than Ourselves.

10. Regularity and Frequency of Voice Broadcast Alerts

10.1. We make no promises about how often We will send Voice Broadcast Alerts to the Contact Telephone nor as to the number of such Voice Broadcast Alerts. We can anticipate about 2 voice broadcasts per month with a duration of between 30 and 60 seconds.

10.2. We do not charge You for this service and in Our discretion We may restrict or withdraw the service at any time.

11. Our Obligations

11.1. Upon receipt of appropriate and accurate Information from You and upon our having notified You by email that Your Application has been accepted, We shall provide You with use of the Approved Trader Directory system.

11.2. We do not accept any liability for any error which may be encountered for reasons beyond Our control in Your using the Approved Trader Directory system, either when making a purchase, dealing with a Trader or otherwise.

11.3. We make no warranty in respect of the number or nature of customers, consumers or others who may use or recognise the Approved Trader Directory system.

11.4. Subject as above, We will take reasonable care, in accordance with Our Obligations as a Data Processor, to protect Your Information and Data.

12. Your Obligations

12.1. You undertake to Us and warrant with Us so as to create a contractual liability to Us that all and any Information supplied by You to Us, whether in the Application or otherwise, is complete and accurate.

12.2. You acknowledge that the Contract between us is one of utmost good faith; that is to say, if You consider that You have Information which might affect Our decision as to whether or not to accept the Application by You, You will provide that Information to Us forthwith that You become aware of it.

12.3. You also undertake and warrant with Us so as to create a contractual liability to Us that You will provide full details of any change in Your address or other Information supplied by You to Us immediately.

13. Advertising and Publicity Material

13.1. In Our discretion We may provide advertising or publicity material to You.

13.2. You acknowledge that any advertising or publicity material supplied to You may not be used by You or passed on to any third parties without Our consent.

14. Intellectual Property

14.1.   The website and its contents and the intellectual property therein is in our ownership.

14.2.   By accessing the website you confirm that your use will be purely for individual, non-commercial use.

14.3.    None of the content of the website can be copied or re-produced without our prior approval in writing.

15. Use of Information

15.1.   The information in the Directory is for public use and the Traders who are Members have consented to the disclosure of it.

15.2.   If you provide information to us, the provision of such information shall be taken as your consent that we may disclose such information as we see fit including disclosure to Traders who are Members of the Directory.

15.3. You acknowledge and contract that You will not use or copy the Approved Trader Directory system or any material, publicity or information connected with it without Our express consent in writing.

16. Extent of Our Liabilities

16.1. In the case of any breach or alleged breach by Us to You of our Obligations to You under the Contractual relations between us, the extent of Our Liability shall in any event be limited to the amount of the annual Membership Fee last paid by You.

16.2. We shall not in any event be liable for any consequential losses to You in respect of any breach by Us.

16.3. We make no warranty as to the extent to which the Website or the Directory is publicised or accessible on the internet or otherwise.

17. Limitation of Liability

17.1. In the event that We do not accept Your Application, there will be no Contract between us and We will have no liability for any Loss arising.

17.2. We will not be liable for any Loss if, by reason of local or regulatory prohibitions or restrictions, You are unable to use the Approved Trader Directory system.

17.3. Our liability for negligence, breach of Contract or any other matter is limited to reimbursing any sums paid by You for the Approved Trader Directory system.

18. Entire Agreement

18.1. The provisions of these Terms and Conditions, together with the duly completed Application by You and Our acceptance of it, shall constitute the entire Contract between Us and You.

18.2. You accept and understand that You have not placed reliance upon any representations or statements, whether pre-contractual or otherwise, made by Us or on Our behalf, nor has any Side Agreement been entered into in respect of the Contract between You and Us.

19. Force Majeure

19.1. You understand and acknowledge that in the case of any circumstances beyond Our control which may make it impossible, or limit Our ability, to maintain the Approved Trader Directory system, We shall not be liable to You for any losses in relation to the same.

19.2. You further acknowledge that in the case of any legal issues arising which may prevent or limit Our ability to provide the Approved Trader Directory system or to maintain Your Membership of it, We shall not be liable for any liability arising to You as a result.

20. Jurisdiction and Governing Law

20.1 It is agreed that in any case the Courts of England and Wales shall have Jurisdiction in respect of any matters arising between You and Us and the Governing Law in each case shall be the Law of England and Wales.

 

Trader Terms and Conditions of Membership of the Approved Trader Directory 

1. Definitions

1.1. “The Application” shall mean the form of Application for Trader Registration which You submit online to Us as required from time to time in the Directory.

1.2. “The Directory” shall mean the accessible list of Traders, together with details therein provided, which appears from time to time on the Website.

1.3. “The Information” shall mean such information as is provided by You to Us as requested or required in the Application or otherwise by Us.

1.4. “Trader Membership” shall mean the right of You to have the Information appearing in an accessible format in the Directory.

1.5. “The Website” shall mean the Website currently at http://www.approvedtrader.directory or otherwise provided by Us from time to time.

1.6. “We/Us” shall mean Approved Trader Directory Limited, Company Number: 08982455, Registered Office: 162-164 High Street, Digbeth, Birmingham, B12 0LD .

1.7. “You” shall mean the validly incorporated and registered Limited Company or Limited Liability Partnership or otherwise the Partnership or Sole Trader by whom or on whose behalf the Application has been made.

2. The Application

2.1. By submitting the Application to Us, You are deemed to accept these Terms and Conditions.

2.2. By submitting the Application to Us, You undertake to Us and assume Contractual liability to Us for the accuracy of the Information contained in the Application and You also undertake and accept Contractual liability for the authenticity of any subsequent Information You provide to Us and of any documentation You provide to Us.

2.3. The fact that You have submitted an Application to Us does not bind Us to accept Your Application or to enter into any Contractual Obligations with You until We have confirmed to You, by sending an email to the email address provided in Your Application, that We accept Your Application whereupon a Contractual relationship incorporating these Terms and Conditions shall be formed.

2.4. By submitting the Application You have consented to receive Voice Broadcast Alerts to the Contact Telephone, this helps to keep the service FREE for consumers.

2.5. By submitting the Application to Us, You agree to confirm the mobile telephone number on Your account and to note the following;

• The Approved Trader Directory requires an active telephone number to create an account.

• To verify your telephone number and before you can log into your account, you agree to receive a 6-digit verification code via text message which needs to be inputted into the website.

• The text message is sent from a U.K. number.

• If you are an international user your service provider may charge you an international SMS fee.

• You may also have to enable international text messaging with your provider.

• You may also need to ask your network provider if they automatically default their numbers to an international DNC (do not call) list, if they do, you should ask for your number to be removed from the list, otherwise the verification code will not be sent;

3. Authority to Disclose

3.1. You authorise Us to disclose such of the Information as may be necessary or expedient for Us to undertake Verification Checks as provided for in Clause 4 below.

3.2. You accept that, beyond those duties in regard to Data Protection implied by statute, We do not assume any liability or Duty of Care with regard to the use or confidentiality of data supplied by You to Us.

3.3. You give Your consent for Us to disclose as We see fit any of the Information provided to Us by You.

3.4. You understand that the extent of the Information relating to You which We display in the Directory or on the Website or any link to the Website is in Our discretion at all times.

4. Protection of Data

4.1. We are registered as a Data Processor ZA060041 under the Data Protection Act 1998.

4.2. The Data which is processed by Us in connection with an Application includes:

• Personal Data supplied by the Applicant, such as name, signature, date of birth, home address and other contact details; and

• Personal Data supplied, if required, by any person verifying Your details, such as name, signature, occupation, work address and other contact details.

4.3. The purpose for which Data may be processed by Us include:

• Validating your personal details including your mobile or landline telephone number;

• Validating the personal details of any party verifying Your Application, or of Your parent or legal guardian;

• Providing customer service to You or any party verifying Your details, or Your parent or legal guardian if You are under 16;

• Accounting and audit, safety and security, fraud prevention and investigation, systems testing, development and maintenance;

• Customer relations, service recovery and assisting Us in future details with You;

• Marketing and market research analysis;

• Communicating to You information about Approved Trader Directory or any other products;

• Conducting market research; and

• Any other purpose which is obvious or is communicated to You.

4.4. If You wish to have Your Data removed permanently from Our records please email info@approved.id whereupon We will terminate Your Membership of Approved Trader Directory and will take all reasonable steps as soon as practicable to remove Your Information from Our records.

4.5. You acknowledge that we may upload to our server Data concerning You including such Information and images as You have provided to us.

5. Verification Checks

5.1. You understand that We will undertake Verification Checks, the extent of which will be within Our discretion, as to the registration and status of any Limited Company or Limited Liability Partnership which will as a minimum include a check that, as at the date of the Application, the Limited Company or Limited Liability Partnership has a valid registration within England and Wales at Companies House and has not been struck off or dissolved.

5.2. You understand that Credit Checks, the extent and nature of which are within Our discretion, will be made against any Limited Company or Limited Liability Partnership and also the Directors or Members and further against the partners of any Partnership and against any Sole Trader.

5.3. You understand that Identity Checks as to Directors or Members of Limited Companies or Limited Liability Partnerships will be undertaken by Us, the extent of which is within Our discretion.

5.4. You understand that in the case of Partnerships or Sole Traders, Identity and Verification Checks, the extent of which shall be within Our discretion, may be made against the Partners or the Sole Trader.

5.5. You understand We may use external credit agencies such as Experian, Call Credit, Equifax, to carry out an electoral roll check, bankruptcy check, identity & credit check and these checks may leave a mark on your credit file.

5.6. You understand that checks, the extent of which shall be within Our discretion, will be made by Us as to the authenticity and validity of any insurance cover, accreditations, licenses, etc, details of which appear in the Application.

6. Our Obligations

6.1. Upon receipt of appropriate and accurate Information from You and upon our having notified You by email that Your Application has been accepted, We shall provide You with use of the Approved Trader Directory system.

6.2. We do not accept any liability for any error which may be encountered for reasons beyond Our control in Your using the Approved Trader Directory system, either when making a purchase, dealing with a Trader or otherwise.

6.3. We make no warranty in respect of the number or nature of stores, outlets or Traders who may use or recognise the Approved Trader Directory system.

6.4. Subject as above, We will take reasonable care, in accordance with Our Obligations as a Data Processor, to protect Your Information and Data.

7. Your Obligations

7.1. You undertake to Us and warrant with Us so as to create a Contractual liability to Us that all and any Information supplied by You to Us whether in the Application or otherwise is complete and accurate.

7.2. You acknowledge that the Contract between us is one of utmost good faith; that is to say, if you consider that you have information which might affect Our decision as to whether or not to accept the Application by You, You will provide that information to Us forthwith that You become aware of it.

7.3. You undertake and warrant with Us so as to create a Contractual Obligation to Us that, immediately upon any change taking place in the name or identity of the Directors of You if You are a Limited Company or the Members if You are a Limited Liability Partnership or the Partners if You are a Partnership or the identity or name of any Sole Trader if You are a Sole Trader, You will notify Us of the same and provide all information We may request in order to undertake Verification Checks as to any new Director, Member, Partner or Sole Trader.

7.4. You also undertake and warrant with Us so as to create a Contractual liability to Us that You will provide full details of any change in your insurance status, whether as to the identity of Your Insurer or the scope of Your insurance or otherwise.

8. Duration of Membership

8.1. Subject as below, Your Trade Membership shall be for a period of six months commencing on the date Your payment is received.

8.2. We may terminate Your Trade Membership before the expiry of the 6 month term for any reason or whether based on information supplied to Us from Consumers or otherwise, in respect of which We are not obliged to provide information to You as to Our reasons nor to divulge source or content of information supplied to Us. In the case of such termination, then unless the reason for the termination is that information You provided to Us was untrue or misleading (in which case Your Membership will be terminated without any refund to You), We shall refund to You a proportionate amount of the Membership Fee taken by calculating the number of whole, clear days remaining in Your Membership, dividing that figure by 365 and multiplying the Membership Fee paid by You by the resulting fraction.

8.3. In the event that Your Trade Membership is terminated We will remove Your name and details from the Directory but we do not assume any obligation to provide any information to any third parties whether on the Website or the Directory or otherwise that Your Membership has been terminated or the reason for such termination.

9. Fees for Membership

9.1. The Fee for a six monthly Trade Membership shall be a one off payment of £40 (+ vat) or a monthly plan at £10 (+ vat) which is payable when You submit the Application to Us. The Application will only be considered once any Fee payment has cleared.

9.2. Should You wish to renew Your Membership at the end of a period of 6 months, then if we have taken Direct Debit or card payment details from You, a further payment of £40.00 (+ vat) may be taken at the end of the 6 month period and Your Membership will in that case renew automatically, provided that We may at any time elect not to renew Your Membership at the expiry of any period of 6 months and We may make that decision without prior notice to You.

9.3. 100% of the Fee paid by You will be refunded to You in the event that We do not accept Your Application.

9.3. No refund shall be due to You in respect of the Fee paid with Your Application unless the Application is rejected, in which case there will be a refund in accordance with Clause 9.3 above, or if a proportionate refund is due to You on termination of Your Membership in accordance with Clause 8.3 above.

9.4. In the event that You notify Us of any changes in accordance with Clauses 7.3 and 7.4 above, You shall pay to Us a Handling Fee of £5.00 in relation to every such change. For the avoidance of doubt, if You notify Us of two changes at the same time (for example, that one Director retires and another Director is appointed to a Limited Company) You will pay the Handling Fee in relation to each piece of information supplied, in that case being two pieces of information, even if the information is supplied at the same time and one change is connected with the other.

10. Voice Broadcasts

10.1. We shall send to the Contact Telephone regular Voice Broadcast Alerts. Voice Broadcasts will come from +448008886667

10.2. We shall attempt to meet a broad range of requirements of the type of product or deals about which You may wish to hear.

10.3. We shall only provide Voice Broadcast Alerts to You from our Sponsors & Traders and they will be handled, controlled and broadcast by US only.

10.4. We shall not charge You for Our service.

10.5 When receiving a Voice Broadcast You can opt out at anytime by calling +448008886667 or by pressing 9 on your telephone keypad. Your number will then be added to our Do Not Call list and You acknowledge that opting out of receiving voice broadcast messages may impact your use of the Services.

11. Your Consent

11.1. By submitting the Application You have consented to receive Voice Broadcast Alerts to the Contact Telephone.

11.2. By designating the Contact Telephone You have consented to that phone being available to receive Voice Broadcast Alerts and that the Contact Telephone is in Your possession and use.

11.3. By submitting the Application You have consented to receiving such Voice Broadcast Alerts as We in Our discretion shall consider to be appropriate, except that at no time will any threatening or offensive material be included in any Voice Broadcast Alert.

12. No Warranties

12.1. It is not part of Our service to insure and We do not make any warranty as to the value, quality or suitability of any product or service which may be mentioned or alluded to in any Voice Broadcast Alert.

12.2. We do not make any warranty as to the skill or integrity of any person or organisation from or in respect of whom or which a Voice Broadcast Alert is sent to You.

12.3. In the event that You have any complaint as to a service or product You should take that complaint up with the person or organisation with whom You have dealt rather than Ourselves.

13. Regularity and Frequency of Voice Broadcast Alerts

13.1. We make no promises about how often We will send Voice Broadcast Alerts to the Contact Telephone nor as to the number of such Voice Broadcast Alerts. We can anticipate about 2 voice broadcasts per month with a duration of between 30 and 60 seconds.

13.2. We do not charge You for this service and in Our discretion We may restrict or withdraw the service at any time.

14. Advertising and Publicity Material

14.1. In Our discretion We may provide advertising or publicity material to You.

14.2. You acknowledge that any advertising or publicity material supplied to You may not be used by You or passed on to any third parties without Our consent.

15. Intellectual Property

15.1.   The website and its contents and the intellectual property therein is in our ownership.

15.2.   By accessing the website you confirm that your use will be purely for individual, non-commercial use.

15.3.    None of the content of the website can be copied or re-produced without our prior approval in writing.

16. Extent of Our Liabilities

16.1. In the case of any breach or alleged breach by Us to You of our Obligations to You under the Contractual relations between us, the extent of Our Liability shall in any event be limited to the amount of the annual Membership Fee last paid by You.

16.2. We shall not in any event be liable for any consequential losses to You in respect of any breach by Us.

16.3. We make no warranty as to the extent to which the Website or the Directory is publicised or accessible on the internet or otherwise.

17. Limitation of Liability

17.1. In the event that We do not accept Your Application, there will be no Contract between us and We will have no liability for any Loss arising.

17.2. We will not be liable for any Loss if, by reason of local or regulatory prohibitions or restrictions, You are unable to use the Approved Trader Directory system.

17.3. Our liability for negligence, breach of Contract or any other matter is limited to reimbursing any sums paid by You for the Approved Trader Directory system.

18. Entire Agreement

18.1. The provisions of these Terms and Conditions, together with the duly completed Application by You and Our acceptance of it, shall constitute the entire Contract between Us and You.

18.2. You accept and understand that You have not placed reliance upon or on Our behalf any representations or statements, whether pre-Contractual or otherwise, made by Us nor has any Side Agreement been entered into in respect of the Contract between You and Us.

19. Force Majeure

19.1. You understand and acknowledge that in the case of any circumstances beyond Our control which may make it possible, or limit Our ability, to maintain the Directory or the Website We shall not be liable to You for any losses in relation to the same.

19.2. You further acknowledge that in the case of any legal issues arising which may prevent or limit Our ability to provide the Directory or the Website or to maintain Your name upon it We shall not be liable for any liability arising to You as a result.

20. Jurisdiction and Governing Law

20.1. We will generally only accept Applications from Companies or Limited Liability Partnerships which have a Registered Office within England and Wales and, in the case of Partnerships and Sole Traders, where the Proprietors are resident and carry on business within England and Wales.

20.2. It is agreed that in any case the Courts of England and Wales shall have jurisdiction in respect of any matters arising between You and Us and the Governing Law in each case shall be the Law of England and Wales.